BNK603 Midterm 2011 Paper Subjective Questions

 MIDTERM EXAMINATION 

Spring 2011
BNK603- Consumer Banking

Shared by Ambar Khaild

Time: 60 min

                                                                                                                  Marks= M = 41

BNK603 - Consumer Banking - Q.No. 23 ( M - 3 ) 

What type of risk and implication are associated to growth of customer finance?

BNK603 - Consumer Banking - Q.No. 24 ( M - 3 ) 

Why consumer says that info disclosure practices are poor in bank? www.vuzs.net

BNK603 - Consumer Banking - Q.No. 25 ( M - 3 ) 

What is difference between doorstep delivery and point of sale delivery?

BNK603 - Consumer Banking - Q.No. 26 ( M - 5 )
What is CFC?

BNK603 - Consumer Banking - Q.No. 27 ( M - 5 )
Explain money laundering?

BNK603 Final Term Paper 2010

FINALTERM EXAMINATION

Spring 2010

BNK603- Consumer Banking

1. Role of groups in credit risk management (3)
2. To whom the credit risk department gives support (3)
3. Attributes of an effective ERM report (5)
4. 20/20 customer experience (5)
5. Give reasons of trend in declining in client relationship with bank and the solutions (5)
6. Change Management in service design
7. Recovery / Collection process
8. Documentation of housing finance
9. Responsibilities of Regional Credit Administration Department?
10. Alternative Face to Face Business?
11. What is on demand business?

BNK603 Final Term Paper 2011 - Consumer Banking

FINALTERM EXAMINATION

Spring 2011

BNK603-Consumer Banking

Paper Pattern:                                                                                 MCQ’s 46

                                    Subjective 04 (3 Marks)                            Subjective 05 (5 Marks)

3 Marks Questions:

Q1:      What are the impediments of Market?

Q2:      Why companies use the qualitative analysis?

Q3:      How the Front line staff can be helpful in improving customer experience?

Q4:      How responsibilities of consumer trust council for improving an organization-wide variable of consumer trust?

5 Marks Question:

Q5:      Why traditional banks and money lenders are significantly over engineered for need of consumer in emerging markets?

Q6:      What are the supporting factors for revolutionalize the accessibility of financial services to the base of Economic Pyramid in Pakistan?

Q7:      What are the attributes for effective ERM reporting in Bank?

Q8:      What is a structure of Credit Risk?

Q9:      What are the associates to marketing of Credit Cards as provided by State Bank of Pakistan?

BNK603 Midterm paper 2011

MIDTERM EXAMINATION 

Spring 2011
BNK603- Consumer Banking

13^th May 2011

Time: 60 min

                                                                                                                   M a r k s: 41

Question No: 23 ( M a r k s: 3 ) 

How the banker will ensure the reliability of the person not introduced by the branch employee of the bank?

Question No: 24 ( M a r k s: 3 ) 

Discuss the relationship-based approach for high-potential clients.

Question No: 25 ( M a r k s: 3 ) 

What is the difference between point of sale and doorstep delivery?

Question No: 26 ( M a r k s: 5 ) 
From a consumer’s point of view, why high interest rate spread and variable interest rate are important issues in consumer financing? (Marks=2.5+2.5)

Question No: 27 ( M a r k s: 5 ) 
What challenges did the financial companies face at the time of entry into consumer finance?

BNK603 Final Term Paper July 2011

Total MCQ= 46

Question No: 47      ( M a r k s: 3 )

Discuss the reasons why banks are giving importance to “know your customer”

  

Question No: 48      ( M a r k s: 3 )

What benefits do the companies achieve by combining the risk appetite statement components?

  

Question No: 49      ( M a r k s: 3 )

What questions do the managers address when gauging the service offering element in diagnosing the service design?

  

Question No: 50      ( M a r k s: 3 )

The bank needs to maintain and establish customer trust. Deloitte has suggested some attributes of trust. Explain these attributes briefly.

 Question No: 51    ( M a r k s: 5 )

How banks can bring change in technological deficient retail banking

 Question No: 52   ( M a r k s: 5 )

What problems the base of the economic pyramid is facing in terms of participation in the formal sector?

 Question No: 53   ( M a r k s: 5 )

What should be the attributes for the effective ERM reporting in a bank? www.vuzs.net 

 Question No: 54    ( M a r k s: 5 )

Why the Credit Administration Department is established?

 Question No: 55    ( M a r k s: 5 )

What necessary should the bank take in response to increasing alternative face to face activity?